Question 1

CAN I GET TICKETS ON THE GATE?

Accepted Answer

No, the event is sold out.

Question 2

WHAT ARE THE OPENING TIMES?

Accepted Answer

Saturday 26th September: 10am - 8pmSunday 27th September: 10am - 5pm

Question 3

WHEN/HOW WILL I RECEIVE MY TICKETS?

Accepted Answer

These will be emailed to you upon booking.

Question 4

SOME OF OUR GROUP WILL ARRIVE SEPARATELY, WHAT DO WE DO?

Accepted Answer

If you've booked multiple tickets and your group will be arriving separately, that's no problem. We can check in smaller groups individually, as long as each group has either the lead booking name or the booking reference number ready to provide at the entrance.

Question 5

CAN DOGS COME?

Accepted Answer

Yes, we love dogs! There will be shaded areas and water bowls everywhere. The only thing we ask is that they're well behaved and they stay on a lead.

Question 6

IS THERE PARKING AND IS IT FREE?

Accepted Answer

Yes, there's lots of parking at the enterance of the event, and it completley free. We have disabled bays even closer, please bring your badge with you.

Question 7

HOW ACCESSIBLE IS THE EVENT?

Accepted Answer

AccessibilityAt The Great Feast, we want everyone to enjoy a fantastic day out. We welcome visitors with additional mobility needs, wheelchair users, families with young children and anyone using pushchairs, and we're committed to making the event as accessible as possible.Blue Badge ParkingDedicated parking is available for Blue Badge holders as close to the event entrance as possible. As the event takes place on parkland, parking is on grass and may become muddy during wet weather.If anyone in your party requires a drop-off closer to the entrance due to limited mobility, please contact us before your visit or speak to a member of our team when you arrive.Around the EventThe Great Feast is an outdoor countryside event held on grass. Most wheelchairs, mobility scooters and pushchairs can access the site in normal weather conditions. However, as much of the event is on natural ground rather than hard-standing paths, some areas may become more difficult to navigate after heavy rain.Accessible ToiletsAccessible toilet facilities, including baby changing, are available within the event site. Depending on the venue, additional accessible facilities may also be available.If you have any specific accessibility requirements before your visit, please get in touch and we'll be happy to advise.Need Assistance?Our friendly event team and stewards are on site throughout the weekend and are always happy to help. If you need assistance during your visit, simply speak to any member of staff.If you have any questions before attending or would like to discuss your accessibility requirements, please contact us in advance and we'll do everything we can to make your visit as comfortable and enjoyable as possible.

Question 8

CAN MY CARER COME FOR FREE?

Accepted Answer

How to book an essential companion ticketYou’ll need your Nimbus/Access card with +1 symbol for this step.Step 1. Complete application here -  https://events.mhtickets.com/essential-companion-ticketsStep 2. Await for approval email from must have tickets.Step 3. Open the event ticket web page.Step 4. Select your day and tickets of which the Essential Companion Ticket will be available for selection. Proceed to checkout.Step 5. Get excited you’ve booked your visit to the eventIf you require any further assistance with this, please contact support@musthavetickets.co.ukWe look forward to welcoming you to the event!

Question 9

DO YOU CATER FOR DIETRY REQUIREMENTS

Accepted Answer

At The Great Feast, we aim to offer something for everyone. You'll find a fantastic variety of food and drink, including gluten-free and vegan options, as well as many other stalls offering vegetarian, vegan and gluten-free options.As every trader is different, we can't guarantee that every stall will be able to cater for all dietary requirements, so we recommend checking with individual traders before ordering. Our traders will be happy to discuss ingredients, allergens and suitable menu options with you.If you need any additional assistance during your visit, please speak to one of our friendly stewards or visit the Information Point.

Question 10

CAN I VISIT THE GREAT FEAST IF I HAVE A SERIOUS ALLERGY.

Accepted Answer

Our food and drink traders take care to identify ingredients that may cause common allergic reactions wherever possible. However, as food is prepared in working kitchens and mobile catering units, we cannot guarantee that cross-contamination will not occur.If you have a food allergy or intolerance, please speak directly with the trader before purchasing or consuming any food or drink. They will be able to advise you on ingredients, allergens and how their food is prepared.

Question 11

IS THE GREAT FEAST SUITABLE FOR CHILDREN?

Accepted Answer

Absolutely! The Great Feast is packed with family-friendly entertainment and activities, with plenty to keep children of all ages entertained throughout the day. From hands-on experiences and live shows to interactive attractions and delicious food, there's something for the whole family to enjoy.To see everything that's included with your ticket, take a look at our What's On page, where you'll find the full line-up of attractions, activities and entertainment.

Question 12

HOW DO WE KEEP KIDS AND VULNERABLE PEOPLE SAFE?

Accepted Answer

The safety of our visitors is our top priority. Our event is staffed by a fully trained team of stewards and security personnel who are on hand throughout the weekend to provide assistance whenever needed.We also have a dedicated Lost Children Point located next to our First Aid Tent, where any lost children or vulnerable visitors will be cared for while we reunite them with their family or group as quickly as possible.If you need help at any point during your visit, simply speak to the nearest member of our event team.

Question 13

CAN I BRING MY OWN FOOD & DRINK

Accepted Answer

To help support the incredible independent food and drink traders attending The Great Feast, visitors are not permitted to bring their own food onto the event site.You can bring one 500ml bottle of water or soft drink per person, or one empty refillable bottle to fill up inside.With so many food and drink traders offering a huge variety of cuisines, sweet treats and refreshments, there'll be plenty to choose from for all tastes and dietary requirements.If you have a medical condition or specific dietary requirement that means you need to bring your own food or drink, please contact us before your visit and we'll be happy to advise.

Question 14

WHERE IS IT AND HOW DO I GET THERE?

Accepted Answer

The Great Feast takes place at Euston Hall, Thetford, IP24 2QW, with easy access by car from across Suffolk, Norfolk, Cambridgeshire and Essex.Free parking is available on site, with dedicated Blue Badge parking located closer to the entrance.If you're travelling by public transport, the nearest railway station is Thetford, with local taxi services available for the short journey to Euston Hall.As you get close to the event, simply follow the clearly signposted event signage, which will direct you straight to the entrance and parking areas.

Question 15

CAN I BRING A CHAIR?

Accepted Answer

You're very welcome to bring camping chairs, folding chairs or other portable seating to The Great Feast, in fact, we encourage it! With plenty of space to relax, enjoy the entertainment and soak up the atmosphere, bringing a chair can help you make the most of your day.We do ask that chairs are positioned considerately and do not obstruct walkways, entrances, trader pitches or viewing areas, so everyone can enjoy the event safely.If you need any additional seating or accessibility support during your visit, please don't hesitate to contact us before the event and we'll be happy to help.

Question 16

WHAT IF THE WEATHER IS BAD, WILL THE EVENT BE CANCELLED?

Accepted Answer

The Great Feast is an outdoor event and will go ahead in all but the most extreme weather conditions. We recommend dressing appropriately for the forecast, as the event will continue to operate in both rain and shine.The safety of our visitors, traders and staff is always our highest priority.We continually monitor weather conditions alongside the venue and, if conditions are deemed unsafe, we may need to delay, suspend or cancel the event. Any decision made by the event organisers is final.Should this happen, we'll notify ticket holders by email, as well as posting updates on our website and social media channels.As The Great Feast is a live outdoor event, tickets are non-refundable due to adverse weather, unless we are required to cancel the event in accordance with your statutory consumer rights.

Question 17

CAN I GET A REFUND OR TRANSFER MY TICKET?

Accepted Answer

Tickets for The Great Feast cannot be transferred to another date or another person once purchased.If the event goes ahead as planned, refunds will not be issued if you are unable to attend.When booking your tickets, you'll have the option to purchase Ticket Protection for an additional fee through our ticketing provider. If selected, this may allow you to cancel your booking and claim a refund in certain circumstances, subject to the Ticket Protection terms and conditions.For any questions regarding your booking, ticket delivery or other ticketing enquiries, please contact Must Have Tickets at support@musthavetickets.co.uk.

CAN I GET TICKETS ON THE GATE?

WHAT ARE THE OPENING TIMES?

WHEN/HOW WILL I RECEIVE MY TICKETS?

SOME OF OUR GROUP WILL ARRIVE SEPARATELY, WHAT DO WE DO?

CAN DOGS COME?

IS THERE PARKING AND IS IT FREE?

HOW ACCESSIBLE IS THE EVENT?

CAN MY CARER COME FOR FREE?

DO YOU CATER FOR DIETRY REQUIREMENTS

CAN I VISIT THE GREAT FEAST IF I HAVE A SERIOUS ALLERGY.

IS THE GREAT FEAST SUITABLE FOR CHILDREN?

HOW DO WE KEEP KIDS AND VULNERABLE PEOPLE SAFE?

CAN I BRING MY OWN FOOD & DRINK

WHERE IS IT AND HOW DO I GET THERE?

CAN I BRING A CHAIR?

WHAT IF THE WEATHER IS BAD, WILL THE EVENT BE CANCELLED?

CAN I GET A REFUND OR TRANSFER MY TICKET?

FAQS

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CAN I GET TICKETS ON THE GATE?

WHAT ARE THE OPENING TIMES?

WHEN/HOW WILL I RECEIVE MY TICKETS?

SOME OF OUR GROUP WILL ARRIVE SEPARATELY, WHAT DO WE DO?

CAN DOGS COME?

IS THERE PARKING AND IS IT FREE?

HOW ACCESSIBLE IS THE EVENT?

CAN MY CARER COME FOR FREE?

DO YOU CATER FOR DIETRY REQUIREMENTS

CAN I VISIT THE GREAT FEAST IF I HAVE A SERIOUS ALLERGY.

IS THE GREAT FEAST SUITABLE FOR CHILDREN?

HOW DO WE KEEP KIDS AND VULNERABLE PEOPLE SAFE?

CAN I BRING MY OWN FOOD & DRINK

WHERE IS IT AND HOW DO I GET THERE?

CAN I BRING A CHAIR?

WHAT IF THE WEATHER IS BAD, WILL THE EVENT BE CANCELLED?

CAN I GET A REFUND OR TRANSFER MY TICKET?

FAQS

STILL NEED MORE HELP?

GET EXCLUSIVE FEAST UPDATES

Be the first to hear about exciting announcements, chef demonstrations, live entertainment, ticket releases, exclusive offers, competitions and everything else we're cooking up for The Great Feast.

NEED MORE HELP?

GET EXCLUSIVE
FEAST UPDATES